MetaTrader 4

Yes you can trade mini lots (10K) using the MetaTrader platform.

Here is the scale that we use for trading lot sizes on MetaTrader:

0.01 lots = 1,000 units of base currency (or dollars) Our "micro" lot size.

0.10 lots = 10,000 units of base currency (or dollars) Our "mini" lot size.

1.00 lots = 100,000 units of base currency (or dollars) Our "standard" lot size.

**Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), an 8.00 lot position (800,000 units), and even a 3.20 lot position (320,000 units). Please email us with any scale questions: [email protected]

**Also, note that other brokers may use a different scale to trade certain size lots. For instance, another broker may show 1.00 lots on a mini account is 10,000 units

You can send our Support team an email on [email protected] with your adjusted preference of leverage and they will update it accordingly. Remember, leverage cannot be changed whilst you have open positions. 

To add time periods to the main menu bar, select VIEW > TOOLBARS > PERIODICITY. (If needed) Use the following legend for applying time periods to charts:

• M1 = 1 minute chart
• M5 = 5 minute chart
• M15 = 15 minute chart
• M30 = 30 minute chart
• H1 = 1 hour chart
• H4 = 4 hour chart
• D1 = daily chart
• W1 = weekly chart
• MN = monthly chart

On the top Menu bar, select CHARTS > BAR CHART or use the keyboard shortcut (Alt+1).

The steps are as follows:

1. On the top Menu bar, select INSERT > INDICATORS.
2. You can also navigate to the Navigator section and insert chart indicators from there.

Within the Market Watch window, all of the currency pairs eligible to trade can be viewed by right-clicking within this section and selecting 'Show All'. All currency pairs will appear thereafter

All withdrawals are processed the next business day from requesting the withdrawal. Its important to ensure that you keep up to date with your emails as clients are notified in full transparency during the withdrawal process via email.

You can download the TDMarkets MT4 platform by visiting this link and selecting the relevant icon for your device type https://www.tdmarkets.com/en/platforms/metatrader-4/

All funding methods will be sent once the client request for the funding methods. They can send an email to [email protected]

Please visit our webpage - www.tdmarkets.com to open a live account. Select the "client" tab and click on "register as a client" and from there you may follow all the needed prompts.

Kindly note to reset your TDMarkets MT4 Live Trading Account password, please follow these steps:

1. Login to www.tdmarkets.com using your e-mail and the password you entered when you register on www.tdmarkets.com
2. Click on the "My Accounts" tab at the top of the screen
3. Click on your MT4 account number highlighted in blue
4. At the bottom of the screen there is an option to change your password under platforms. On the left of this option a number will appear next to the word Login. This is your MT4 account number.
5. Once your password has been set open MT4, select file and click on "login to trading account", enter your account number and password.
6. By server, please select TDMHoldings-Real.
7. Click on log in.

Log in to your Dashboard (TD Account) via www.tdmarkets.com and go to client documents and then upload the correct Proof of Residence document and the correct Proof of Identification document.

TD Markets (Pty) Ltd is an authorised financial services provider under the Financial Sector Conduct Authority (formally known as the FSB) in South Africa with license number 49128.

Your questions answered. Find out what the announcement means for your TD Markets account, funds, trading experience and partnership.

About the announcement

What has been announced?

CXM Group has agreed to acquire TD Markets. The announcement brings together TD Markets' local expertise and client relationships with CXM's international liquidity and trading technology. TD Markets' brand, team and FSCA licence will remain in place.

Who is CXM Group?

CXM Group is an international multi-asset trading group established in 2015, providing trading across forex, indices, shares, metals, commodities and cryptocurrencies. Learn more at www.cxm.com.

Will TD Markets keep its brand and team?

Yes. TD Markets will retain its brand and team. The leadership team will also remain in place, with Amar Ramith continuing as CEO.

Licence and safety

Will my account or regulator change?

South African clients will remain with TD Markets (Pty) Ltd, authorised by the Financial Sector Conduct Authority as a Financial Services Provider under FSP number 49128. Your account and regulator remain unchanged.

How can I verify TD Markets' licence?

TD Markets (Pty) Ltd is authorised by the FSCA as a Financial Services Provider, FSP 49128. You can confirm this on the FSCA's public register of authorised financial services providers. Link.

What happens to my funds?

Your funds remain held in segregated accounts with South African banks, separate from TD Markets' own company funds. Negative balance protection continues to apply to all client accounts. The announcement does not change these arrangements.

Will I be asked to send money to a new account?

No. TD Markets and CXM will never ask you to transfer funds to a new bank account, wallet or third party because of this announcement. We will also never ask for your password by email, phone or message. If you receive a message like this, do not respond and report it to [email protected].

Your account and trading

Do I need to take any action?

No. You can continue using your existing TD Markets account as usual. You do not need to change your login details, open a replacement account or take any action following the announcement.

Will my trading platform, login details or account type change?

No. Your existing trading platform, login details and account type remain unchanged. You can continue accessing and using your account as you do today.

Will spreads, leverage, fees or swaps change?

Your current trading conditions remain in place. Any future change will be communicated in advance, in line with FSCA requirements.

What happens to my open positions, pending orders and trading tools?

Nothing changes. Open positions, pending orders, expert advisors (EAs) and copy-trading connections continue as normal.

What about active bonuses or promotions?

Existing promotions continue under their current terms until their stated end date.

What additional benefits are planned for clients?

Following completion, CXM and TD Markets plan to bring CXM's global liquidity and execution infrastructure to South African clients, alongside capabilities such as TradingView connectivity and 24/7 gold trading. These are planned developments. We will share details and dates through your registered email and the TD Markets client portal before anything goes live.

Deposits, payments and withdrawals

Can I still deposit and open new accounts?

Yes. Deposits, new account openings and trading continue as normal.

Will payment methods or banking details change?

No. All current deposit and withdrawal methods remain available, including [EFT, cards, local payment options]. TD Markets' banking details are unchanged.

Will the withdrawal process change?

No. The existing withdrawal process remains in place, and withdrawals continue to be processed as usual. You can continue submitting withdrawal requests through your usual TD Markets process.

Clients outside South Africa and your data

I am not in South Africa. Does this affect me?

No. You can continue using your existing TD Markets account as usual. You do not need to change your login details, open a replacement account or take any action following the announcement.

What happens to my personal information?

Your personal information continues to be held by TD Markets (Pty) Ltd and processed in line with the Protection of Personal Information Act (POPIA) and our privacy policy. Any future change in how your data is processed will be communicated in advance.

Partners and introducing brokers

Will my existing introducing broker or partner agreement change?

No. Existing introducing broker and partner agreements remain in place with TD Markets. You do not need to take any action following the announcement.

Will my commissions, payment schedule or rebates change?

No. Commissions and rebates continue to be calculated and paid under your existing agreement and schedule.

Will my referral links, IB codes and client attribution still work?

Yes. Your referral links, IB codes and existing client attribution remain unchanged.

What additional opportunities are planned for partners?

The acquisition is intended to give TD Markets partners access to CXM's international partnership programme. Your existing agreement with TD Markets remains in place, and any future changes will be communicated in advance.

Who is my contact for partnership questions?

Your partner manager remains your first point of contact. Nothing has changed.

Updates and contact

How will I be informed of future changes?

Any future changes will be communicated in advance, in line with FSCA requirements. You will receive information about changes relevant to your account or partnership by email and in the client portal before they take effect. This page will also be updated.

Who can I contact if I have questions?

The TD Markets team remains available to assist you with questions about your account, withdrawals or partnership.

Please note that our minimum deposit for the types of accounts we offer is as follow:

TDM Gold Account:

• $50
• R500

TDM Pro Account:

• $1000
• R10,000

TD Markets is an STP (Straight-through processing) brokerage.

To download the MetaTrader software, please click here and fill out the demo sign-up form. Once completed you will be prompted to download and install MetaTrader.

TD Markets offers to all its clients very in-depth training and education that starts off at a very novice or beginner level and progresses through to being able to utilize various methods of analysis of the markets. You may contact your Account Manager or [email protected] for more information or visit our Education page by clicking here: https://www.tdmarkets.co.za/en/tools/education/

• Bank statement or utilities bill not older than 3 months that is stamped, stating your physical address and your name.
• A clear colour copy of both the front and back sides of your ID Card.